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Electronic Client Reporting System (eCRS®) allows low risk adult probationers to report methodically to a kiosk instead of meeting with a case supervision officer or reporting via a mail-in program. eCRS® brings automation to the reporting process that relieves resources in low risk client supervision. Clients will interface with eCRS® through touch screen technology, on regular prescribed intervals. Clients will be asked a series of fixed and random questions which they will verify and valid ate information pertinent to the administration of their sentence. Additionally, clients will be given the option to review and pay their current and delinquent related probation fees and fines.

List of Key Product Functions

  • Complete automated personnel files
  • 19" LCD resistive touch screen user interface
  • Tailored Client Enrollment & Set Up
  • Provides a user language preference
  • Advanced Biometric Identification
  • SMART client questioning and notifications
  • Accepts multiple forms of payments
  • Thermal Printers for Client Transaction Receipts
  • Photo & Video Capture
  • Administration Application
  • Hardware & Software Security
  • Automated Documentation Generation
  • Real Time Data Analysis and Reporting

eCRS® & Unique Value

  1. eCRS® is a turnkey system of hardware (reporting stations) and software that can be integrated.
  2. eCRS® greatly reduces the workload on probation officers and will enable a CSCD to direct their resources to monitor higher risk and needs clients.
  3. eCRS® is customized to your departments branding & marketing campaigns.
  4. eCRS® stores all of the questions and client responses to its own sophisticated database.

eCRS® & a “Smarter Planet

  • eCRS® is Intelligent, because it is bilingual and it has Biometric Identification, Intuitive Client Questions Client Messaging, an Administrators Application, and Officer Alerts.
  • eCRS® is Interconnected with an eCommerce suite, a premier client management system, and eCRS units.
  • eCRS® is Instrumented with a biometric identification device, an enrollment process, client setup services, a camera, alternate payment methods, and progressive security measures.

Section 508 Compliance Statment


IBM Terms & Definitions taken from IBM’s PartnerWorld website
Government Industry Framework - a software platform with government-specific software, solution accelerators and best practices designed to reduce risk and accelerate the deployment of solutions that help you improve citizen services, increase transparency, enhance public safety, and achieve a sustainable environment.  (http://www-01.ibm.com/software/industry/government/)
GIF “Public Safety” focus area - Framework based solutions increase situational awareness, by unlocking information in enterprise data, improving information sharing and cross agency collaboration – all key to enhancing border security and public safety. (http://www-01.ibm.com/software/industry/government/safety-and-security.html)
Software as a Service (SaaS) - Software as a service (SaaS), largely enabled by the Internet and corporate intranets, has become an innovative way for enterprises to do business. In the past, software had to be installed in an infrastructure close to end users. The current industrywide trend is for Internet-based services. Deployment of software as a service, accessible on the Internet and supported by multitenant architecture, makes new applications (or tenants) available with significantly lower costs. A growing number of people in the industry consider Software-as-a-Service (SaaS) -- software applications delivered over the Web -- to be a subset of cloud computing. (http://www.ibm.com/developerworks/library/ar-saasframe/)
Cloud Computing - Cloud computing is a category of computing solutions in which a technology and/or service lets users access computing resources on demand, as needed, whether the resources are physical or virtual, dedicated, or shared, and no matter how they are accessed (via a direct connection, LAN, WAN, or the Internet). The cloud is often characterized by self-service interfaces that let customers acquire resources when needed as long as needed. Cloud is also the concept behind an approach to building IT services that takes advantage of the growing power of servers and virtualization technologies. Cloud computing's importance rests in the cloud's potential to save investment costs in infrastructure, to save time in application development and deployment, and to save resource allocation overhead. (http://www.ibm.com/developerworks/cloud/newto.html)
IBM’s Smarter Planet – a marketing campaign with a purpose to change the way the world literally works, and to make the planet not just smaller and flatter, but smarter. Our world is becoming more instrumented, interconnected and intelligent, which are the three major tenants of the campaign. As the systems of the planet become smart, we have a chance to open up meaningful new possibilities for progress. (http://www.ibm.com/smarterplanet/us/en/index.html?re=sph)